Effective Date: August 1, 2025
At Poower, we strive to maintain accurate inventory levels to ensure a smooth and reliable shopping experience. This Inventory Policy outlines how we manage stock, handle out-of-stock items, and communicate availability to our customers.
1. Real-Time Inventory Updates
Our online store reflects real-time inventory levels. If a product is available for purchase, it is in stock at the time of ordering.
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Inventory is updated automatically as orders are placed.
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In rare cases of simultaneous purchases, stock may sell out before your order is processed.
2. Out-of-Stock Items
If an item becomes unavailable after you’ve placed your order:
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You will be notified as soon as possible.
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You may be offered an alternative product, a backorder option, or a full refund.
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Refunds for out-of-stock items are processed within 5–10 business days.
3. Pre-Orders & Backorders
For select high-demand or upcoming items, pre-orders or backorders may be available:
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Estimated shipping dates will be provided on the product page.
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Payment is typically collected at the time of purchase.
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Orders will ship once the item is back in stock.
4. Limited Edition & Final Sale Items
Some products may be sold in limited quantities or marked as final sale:
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These items are not restocked once sold out.
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We recommend purchasing promptly to avoid missing out.
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All sales of final sale items are final and non-returnable.
5. Inventory Accuracy & Errors
We make every effort to ensure our stock levels and product listings are accurate. However, in rare situations:
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Human or technical errors may lead to inventory discrepancies
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We reserve the right to cancel or modify orders if a mistake has occurred, with full communication and refund if applicable
6. Contact Us
For questions about stock availability, pre-orders, or out-of-stock items, contact us:
📧 sivrohomanin@gmail.com
📞 +61 485 906 511
📍 Poower, East Gosford, New South Wales 2250, Australia